Terms & Conditions

Welcome to Refine! By using our website and purchasing our products, you agree to the following terms and conditions:

1. Use of Our Website
By accessing this site, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree not to misuse our website or products in any way.

2. Product Information
All product descriptions and health-related information provided on this site are for informational purposes only and are not intended to replace professional medical advice. Always consult a healthcare professional before starting any new supplement.

3. Orders & Payments
All orders are subject to availability and confirmation of payment. Prices are listed in GBP and include applicable taxes unless otherwise stated.

4. Shipping
Shipping times may vary based on your location and courier availability. We aim to deliver within 2–4 working days, excluding weekends and bank holidays. Please see our Shipping & Returns Policy for full details.

5. Returns & Refunds
Returns are only accepted within 7 days of delivery, and only if the product is unopened and in its original condition. Opened products cannot be refunded. See our Returns Policy for more info.

6. Limitation of Liability
Refine is not liable for any direct, indirect, or incidental damages arising from the use (or misuse) of our website or products. Our products are not intended to diagnose, treat, cure, or prevent any disease.

7. Changes to Terms
We may update these terms from time to time. By continuing to use the site after changes are posted, you agree to the new terms.